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The mission of the Riverport Claims Department is to provide peace of mind to our Customers and Policyholders.   We are grateful that our Policyholders provide invaluable services to their community and we strive to echo that commitment to both our Insureds and those that they serve. That dedication is demonstrated in how our staff professionally, with unique individuality, adjusts your loss to get you back in business while protecting you and those you serve.

​Helping Hands: To view articles, click here.​​


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SelectedMinnesota Worker's Compensation Claims
NormalAuto Physical Damage / Liability
NormalProperty / Inland Marine / Crime
NormalGeneral Liability / Professional Liability

  
  
  
Claims Content
Claims Overview

In today's world it's not a matter of if, but when, you will be faced with an insurance claim. When you are, Riverport will be there for you. Claims are handled in a timely and professional manner. To the extent possible, Riverport attempts to work with its insureds to achieve cost-effective management and resolution of claims.

Click here for more informationClick here to hide the informationBy Email

​Time is critical when an injury occurs.

  • Obtain medical treatment immediately
  • Report the injury within 5 days to Riverport Insurance Company. When reporting a claim, please have the following information available:
    • Employee’s name, address and Social Security Number
    • Date of Injury
    • Employer’s full name
    • Insurer’s Name (Riverport Insurance Company)
    • Details about the accident, including any concerns or questions surrounding the circumstances of the claim
  • A claim number will then be assigned for the claim. Please include the claim number on all correspondence including medical bills. Please advise your employee of the claim number.

Please report all injuries within 5 days of the incident.

Email the First Report of Injury to claims@riverportinsurance.com

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​To report a claim over the phone, 24 hours a day, seven days a week, call 888.762.3083.

Click here for more informationClick here to hide the informationBy Fax

​Complete the First Report of Injury form and fax it to 612.766.3860

Click here for more informationClick here to hide the informationHelp Facilitating Your Claim

To help facilitate claim processing, include the following information when reporting a loss:

  • Contact Person, including phone and fax numbers and email addresses
  • Policy Number and Policy Information (vehicle numbers, locations, etc.)
  • Indicate what you believe to be the correct deductible and coverage involved
  • If there is blanketed coverage, indicate on the loss report
  • List Rental Reimbursement if you believe there is coverage
  • All supporting documents received related to the claim, such as witness statements, lawsuit papers, etc.


 If you have additional supporting claims documents you need to send to us, send them to: claimdocs@riverportinsurance.com​

  
  
  
Claims Content
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