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In today's world it's not a matter of if, but when, you will be faced with an insurance claim.  When you are, Riverport will be there for you. Claims are handled in a timely and professional manner.  To the extent possible, Riverport attempts to work with its insureds to achieve cost-effective management and resolution of claims.

Report a claim over the phone, 24 hours a day, seven days a week, at 888.762.3083

Report a claim online:

Report a claim via fax at 612.766.3860.

To help facilitate claim processing, include the following information when reporting a loss:

  • Contact Person, including phone and fax numbers and email addresses
  • Policy Number and Policy Information (vehicle numbers, locations, etc.)
  • Indicate what you believe to be the correct deductible and coverage involved
  • If there is blanketed coverage, indicate on the loss report
  • List Rental Reimbursement if you believe there is coverage
  • All supporting documents received related to the claim, such as witness statements, lawsuit papers, etc.



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